When you get in touch, we collect your name, phone number, email address and the address where you need spray foam removed. We also note details about your property and the work you want done.
Like most websites, we automatically collect basic technical information such as your IP address, browser type and the pages you visit. This helps us understand how people find and use our site.
We use your details to respond to your enquiry, arrange a survey and carry out the spray foam removal work. We may also use your contact information to update you about your job or send a quote.
With your permission, we may send occasional updates about our services. You can opt out at any time.
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help the site remember your preferences and understand how you browse.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as well.
We use analytics tools to see how visitors use our website. These tools collect anonymous data such as pages visited and time spent on the site. This helps us make our website better.
We may also use third-party services for scheduling, invoicing or customer communication. These providers only access your information to perform specific tasks for us and are required to keep it confidential.
We do not sell or rent your personal information. We only share it with trusted partners who help us run our business, such as payment processors or scheduling software, and only when necessary.
We may disclose your information if required by law or to protect our rights, property or safety.
We keep your personal information for as long as needed to provide our services and comply with legal obligations. When it is no longer needed, we securely delete or anonymise it.
We take reasonable steps to protect your information from unauthorised access, loss or misuse. This includes using secure systems and limiting access to your data to those who need it.
No method of transmission over the internet is completely secure, but we work hard to keep your details safe.
You have the right to ask for a copy of the personal information we hold about you, to correct any mistakes, or to request that we delete it. You can also object to how we use your data or ask us to restrict processing.
To exercise any of these rights, please contact us using the details below. We will respond within one month.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their details, please contact us and we will delete it.
We may update this privacy policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your data, please get in touch. You can call us on 0333 567 2543 or use the contact details below.